Because we offer so many different colors and bases we are unable to keep much in stock at any one time. You can see our current inventory here. Most yarn is dyed to order which means that it can take up to 4 weeks for us to prepare your yarn for shipping. Often it doesn’t take this long but large orders containing several Gradiance colorways tend to take the longest. If you need your yarn by a specific date please contact us before you order so that we can make sure that your deadline is feasible!
We ship via USPS and use either first class or priority depending on the size of the package (small orders generally go first class, anything over 1lb goes priority). We have limited tracking with USPS – it tells us if a package has been delivered and *sometimes* gives us updates along the way but isn’t consistent about updating. If you ever are concerned about a package getting lost in the mail please email us and we can check the tracking number.
International orders are shipped USPS first class. We can track them while they are in the US but once they leave the country we are no longer about to track them (with the exception of Canada, which can now be tracked using USPS tracking codes).
If you require a shipping method other than the above, please contact us. We are happy to ship using your preferred method though there may be an extra charge.
Within the US, shipping on all orders under $50 is a flat rate of $5. Orders over $50 ship for free.
In Canada, shipping on orders under $50 is a flat rate of $8 . Orders over $50 ship for $10.
International orders under $50 ship for a flat rate of $10. Orders over $50 ship for a flat rate of $15.